Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and VoxlinePro LLC ("we," "us" or "our"), concerning your access to and use of the voxline.tech website and our automated voice communication platform (the "Service").

By using the Service, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, then you are expressly prohibited from using the Service and you must discontinue use immediately.

2. Description of Services

Voxline Pro provides AI-driven telecommunication tools, including outbound voice broadcasting, interactive voice response (IVR) configuration, voice cloning, and call analytics. We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service strictly in accordance with these Terms.

3. Compliance with Laws (TCPA & GDPR)

You acknowledge that you are solely responsible for the content of your calls and for complying with all applicable laws and regulations regarding telemarketing and data privacy. Specifically, you agree to:

• Consent: Obtain prior express written consent from recipients before making automated calls, as required by the Telephone Consumer Protection Act (TCPA) in the US or GDPR in Europe.
• Do Not Call (DNC): Respect national and internal Do Not Call registries. You are responsible for scrubbing your contact lists against DNC databases.
• Identification: Ensure your automated calls clearly identify your business and provide a valid callback number.
• Recording Laws: Comply with all "two-party consent" laws regarding the recording of telephone conversations if you enable recording features.

4. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. Prohibited uses include:

• Harassing, threatening, or defrauding individuals.
• Making emergency calls (e.g., to 911) or interfering with emergency services.
• Transmitting viruses, malware, or any other malicious code.
• Attempting to reverse engineer or hack the Service.

5. Payment and Billing

Billing: Services are provided on a pre-paid or post-paid basis as selected in your account settings. Prices are listed on our Pricing page and are subject to change.

Refunds: All purchases of credits or subscriptions are final and non-refundable, except where required by law. Unused credits may expire after 12 months of inactivity.

6. Disclaimer of Warranties

The Service is provided on an "AS-IS" and "AS-AVAILABLE" basis. VoxlinePro LLC makes no warranties, whether express or implied, regarding the reliability, accuracy, or availability of the telecommunication networks used to deliver your calls.

7. Limitation of Liability

In no event will VoxlinePro LLC or its directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, or loss of data, arising from your use of the Service.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

9. Contact Us

In order to resolve a complaint regarding the Service or to receive further information regarding use of the Service, please contact us at: